Skip to content

Emergency Plumber Gillieston Heights

Gillieston Heights Plumbing Co answers emergency plumbing calls across Gillieston Heights and Cliftleigh, day or night. Burst pipes, backed-up sewers, gas smells and a hot water unit that has quit all get a licensed plumber, with the price fixed before work starts. Everything else we do is on the Gillieston Heights Plumbing Co home page.

Call (02) 4915 2998 Request a quote

Licensed plumbers and gas fitters · NSW Lic. 359278C

Last updated September 2026

Plumber running a drain camera from beside the car
Plumbing ute parked on a residential street

What Counts as an Emergency Call?

If the damage grows by the minute, or the house is no longer safe to be in, treat it as urgent. That covers:

  • A burst pipe or a split flexi hose, with water spreading across the floor
  • Sewage coming up through a shower waste, a floor grate or a yard gully
  • The smell of gas inside or around the property
  • A hot water system that has stopped altogether
  • Stormwater pushing into low rooms during a storm

A dripping tap is not one of those. Ring about it anyway and it gets booked as a normal job at the daytime rate.

Burst Pipe First Aid Before You Ring

A burst pipe dumps water fast, so a few quick moves on your part limit the damage. Work through this order:

  1. 01

    Close the main shut-off valve

    Look beside the water meter near the front of the block. If the handle is stiff, a pair of pliers helps it turn.

  2. 02

    Open the taps inside

    Water still sitting in the pipes then drains into the sinks instead of the carpet.

  3. 03

    Switch the power off at the board

    Do this if water has touched a power point or an appliance, and leave anything wet unplugged where it is.

  4. 04

    Lift things clear

    Get rugs, boxes and anything electrical up off the floor while the water is still shallow.

Then ring. Tell us what you have done, and you get an honest answer about the drive in.

One Build Wave, One Set of Faults

Hoses from the estate years

Much of the housing here went up in the greenfield estates after 2005, and the laundries and vanities of that period were connected with braided flexi hoses. Hoses of that age can let go, and a ruptured one keeps pouring water across the floor until the main is shut. Brick-veneer homes on slab floors give that water nowhere to drain but out the door.

Hot water units of the same age

Houses built side by side got their systems in one go, and those units are wearing out as a group. When yours stops at 11pm, the hot water hub sets out whether to repair or replace, and a temporary tank keeps the showers running until the new unit is in.

Storms add their own trouble

The suburb falls east towards Wallis Creek, and rain peaks around February, so the flatter eastern streets take the runoff. A blocked stormwater line in that weather turns a wet yard into water at the back door, and the stormwater drains page covers how those lines get cleared.
Clearing a blocked kitchen sink with a plunger

How the After-Hours Call Runs

  1. 01

    Ring or send the form

    Call (02) 4915 2998 or use the form to explain the fault. We ask enough to bring the right equipment the first time.

  2. 02

    A fixed price first

    A plumber inspects the job and names a fixed figure up front. Nothing gets started until you give the go-ahead.

  3. 03

    Stabilise, then repair

    On an urgent call the plumber isolates the supply, contains the spill and makes the fault safe before starting the proper repair.

  4. 04

    Covered for a year

    Every job carries our 365-day warranty on all work. If something we did isn't right, ring the same number.

What Drives the Price of an Urgent Job?

We provide up-front, honest quotes that will always match the final price, should you decide to go ahead. A job booked in a panic still gets a price you can say yes or no to. Four things shape it:

  • The clock Anything booked outside business hours sits on the after-hours rate, which is stated on the call.
  • Reaching the fault A hose behind a tiled laundry wall takes more work to get at than one under an open sink.
  • Patch or renew A repair that holds costs differently from a new section or unit, and you hear both where both are possible.
  • Checking afterwards Some faults need a camera run to prove the line is clear, which is priced as its own step.

"Not only all of that but the job came in right on quote." Steve

Call (02) 4915 2998

When We're Not the Right Call

A surcharging main in the street is Hunter Water's job

Their faults line handles the pipe under the road, so a blockage past your boundary goes to them.

Some faults belong to other trades

Water inside the switchboard calls for an electrician, and a gas leak at or before the meter is for the network's own crews. For a gas smell inside the house, the gas leak page covers what we test and repair once the safety steps are done.
Plumber working from the ute drawers

Getting In During a Rain Event

Testers Hollow cuts Cessnock Road

The road is the suburb's main link towards Maitland, and when the creeks rise it goes under. It has cut residents off more than once, and in 2022 the SES used boats to reach people.

Ring early in a storm

You get a straight answer on whether the road in is open. Cliftleigh sits on the same run and faces the same road questions in heavy rain.

Late-Night Questions, Answered

Do you come out to Gillieston Heights in the middle of the night?

Yes. We are Available 24/7. A night job is charged at a separate after-hours rate, and it is spelt out during the call so you can decide before a plumber is sent.

Can you bring a temporary hot water system on an emergency call?

Yes, when a unit has failed outright. A temporary hot water tank can go in so the family still gets a hot shower, and it stays until the new system is chosen and fitted.

Should I turn the water off before calling about a burst pipe?

Yes, if you can reach the valve safely. Turning the main off at the meter stops the flow into the house straight away. Let us know on the call that it is off, and we talk you through anything else worth doing.

Is emergency work covered by the warranty?

It is. A repair done at 2am carries the same 365-day warranty on all work as one done on a weekday, because the standard of the work does not change with the clock.

Need a plumber? Call or send the form

Call (02) 4915 2998 or send the form below. Available 24/7, you see a fixed figure ahead of any work, and every job carries our 365-day warranty on all work.

Call (02) 4915 2998

Request a callback

Leave a name and number and a plumber will ring you back.

We use your details only to call you back about this job. See our privacy policy.

Call (02) 4915 2998 Get a quote